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Floating License User Sessions

Return to Administration

Use this icon to see which floating license users are logged on to ServicePRO.

  1. From the Administration tab, click on the Floating License User Sessions link.
  2. Refresh as needed to determine which Floating License users are logged on at any given moment. The user list will show User name, Location, Last Communication, and Application Name (version of ServicePRO).
  3. Select the appropriate action for the ribbon. These include:
  • Send Message – Send the selected user a custom pop-up message
  • Log Off With Time Out – Force the selected user to be logged off after asset amount of time
  • Log Off – Force the selected user to be logged out immediately

Ribbon Toolbar – Session Actions

The Session Actions ribbon toolbar contains the following options:

  • Send Message – Send a message to the selected Floating License User from the listing.
  • Log Off with Time-Out – Prompt the selected user to log out after a period of time, beginning with a time-out warning before they are logged out.
  • Log Off – Log out the selected user immediately.